Nelnet happens 2nd. Out of their 6,150,100 people, 635 filed grievances toward CFPB. This simply leaves them notably bad than High Ponds that have 103 complaints for every billion consumers.
Even though Nelnet has been doing rather a lot better than one other one or two government loan servicers we shall talk about, their customer service still makes one thing to end up being desired. Particular consumers whine one nothing is apparently resolved when coping that have Nelnet’s customer service and you can representatives are not appearing to understand what these include talking about. (suite…)